Frequently Asked Questions

How do I know you have received my order?

Once we have received your order you will receive an email confirmation. Please contact us if you do not.

Order Tracking

As soon as your order is shipped we will email you with a reference number.

Can I order by phone?

Yes, just give us a call on 01625 536477 and we will place the order for you.

What payment methods do you accept?

We accept the following payment methods:

  • AMEX
  • Delta
  • Maestro
  • Mastercard
  • Visa

Please note we do not accept cheques.

Can I buy gift cards online?

Yes, you can purchase gift cards online.

Please note we are unable to accept gift cards as a form of payment online, they are only redeemable in store